Why Is My QR Code No Longer Working?
Last updated on Apr 22, 2025
If your QR code has stopped working, here are the most likely reasons — and what you can do to fix it.
1. Your 10-Day Free Trial Has Ended
All new users receive full access to GetQR Pro features during their 10-day trial. After the trial ends, your dynamic QR codes will no longer work unless you select a subscription plan. Static QR codes remain visible but cannot be modified.
2. You’ve Reached the 30-Scan Limit on a Free Account
If you're using a free account, QR code scans are limited to 30 in total across your account. Once this limit is reached, your QR codes will stop working until you upgrade to a paid plan.
How to Reactivate Your QR Codes
To get your QR codes working again:
- Log in to your GetQR dashboard
- Go to the “Plans and Payments” section
- Choose the subscription that best fits your needs
Your QR codes will be reactivated instantly after upgrading — no need to reprint or change the code.
Already on a Paid Plan?
If you are a paid member and believe this is a technical issue, please reach out to us via the support chatbot available in your dashboard. Our team will investigate and help you restore your QR codes as quickly as possible.